Send an invitation
Add the member details
Select Add member. Enter one email address, or paste multiple addresses
separated by commas, in Email addresses.
Choose a role
In Role, choose Member or Admin. A role does not restrict which
workspace data the person can see: both roles have access to all data in
the workspace.
What the invited member should expect
Propexa emails the invited address with the workspace name and the next step:- A new Propexa user selects Create account in the email. They must use the invitation link, which expires after 48 hours.
- An existing Propexa user selects Sign in in the email. Their workspace access is already available when the invitation is sent.
Troubleshooting
The invitation email has not arrived
The invitation email has not arrived
Confirm that the address was entered correctly, then ask the recipient to
check their spam or junk folder. A new user’s active invitation remains
visible under Pending invites. To send the email again, open Add
member, enter the same address and select Send invites.
The invitation link is invalid or expired
The invitation link is invalid or expired
New-account invitation links expire after 48 hours. Send a new invitation
to the same email address from Users.
The member cannot create an account or sign in
The member cannot create an account or sign in
Check that they are using the exact email address that was invited. This is
especially important when continuing with Google or Microsoft. Existing
users should select Sign in rather than trying to create another
account. For an email-and-password account, they can select Forgot
password? on the sign-in page if they do not know their password.
